Food Specialities Limited
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Key Account Manager - Dairy

Job Description and Requirements

• Responsible for overall key account management and development of Dairy division.
• Develop and ensure that customer plans are consistent with the overall FSL strategic plan. 
• Ensure clear communication of plans to all relevant FSL stakeholders.
• Build and maintain relationships with key decision makers in the customer’s organization.
• Monitor environmental and competitor influences which may impact the customer’s business planning and tactics and devise growth strategies accordingly.
• Develop forecasts with customers ensuring a high level of forecast accuracy. 
• Achieve sales, business growth and profit objectives 
• Meet or exceed planned targets for customers. 
• Effectively manage account receivables and credit limits. 
• Develop partnerships between FSL and the customer to identify and capture mutually beneficial growth opportunities. 
• Sell new ideas, dairy solutions, and products, to customers. 
• Provide regular updates on customer plans, deliverables and progress. 
• Share customer knowledge, insight, and experiences within the Dairy Division when appropriate, maintaining an awareness of customer confidentiality practices. 
• Generate sales reports and other relevant reports for further actions and future reference.
• Ensure effective implementation of Quality Initiatives
• Represent the organization at trade fairs, exhibitions etc to promote sales.