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Lead Field Service Specialist - Qatar

Job Description and Requirements

Lead Field Service Specialist - Qatar

Deliver business value through Right and Fast partnership 

Leads successful on-site installation, servicing and repair processes of complex equipment and systems without direct supervision. You will follow detailed work instructions and amend any outdated or incorrect instructions with help of Engineering teams. You will make improvements to training guides and documentation. You will lead continuous improvement initiatives in the field to quickly fix any administrative difficulties relating to delivery and installation of proper equipment. You will train the customer on proper usage, troubleshooting, and basic repair procedures for complex equipment. You will represent Honeywell at industry conferences and provide technical presentations. 

Be the face of Honeywell to the customer and interact directly with end-users, peers, and competitors 
Share knowledge of Honeywell solutions to enhance efficiencies and team ability 
Become a technical expert for complex Honeywell solutions/product offerings

Created with SnapInspect for QualityInstall or Repair Work OrdersProvide Customer SupportMentor and Train Jr. Field Service RepresentativesYOU MUST HAVE

  • High School Diploma, or equivalent. Some experience in the field.

WE VALUE

  • Previous industry experience
  • Previous technical/installation experience
  • Previous customer service experience
  • Good written and oral communication
  • Ability to follow instructions and identify mistakes
  • Bachelor degree or technical/professional certificate
  • Good presentation skills

INCLUDES

  • Continued Professional Development

ADDITIONAL INFORMATION

  • Category: Engineering